HTML Code
Terms and Conditions, Privacy Policy, Legal and Imprint
Web Page Sections
HTML Code
Thank you for visiting our website. Your satisfaction and an excellent customer experience are very important to us. So are your privacy and the security of your personal information. We want you to be as comfortable as possible visiting our Website and using our Services and features.
We've detailed our Terms & Conditions of Business below, as well as Terms of Use of this website, our Privacy Policy and legal Imprint information. If you need further assistance, please get in touch.
I. Terms and Conditions of Business: Using Packimpex Services
Belgium
Destination Services for Private Clients
Germany
Destination and Immigration Services for Private Clients
The Netherlands
Destination and Immigration Services
Destination and Immigration Services for Private Clients
Switzerland
Destination Services for Private Clients
United Kingdom
Destination Services for Private Clients
II. Terms and Conditions of Use of Packimpex.com
These Terms and Conditions of Use govern the website www.packimpex.com including all subdomains thereof (the Website), associated smartphone applications, and the activities of Packimpex Ltd., a group of companies headquartered in Switzerland with subsidiaries in multiple countries (hereafter “Packimpex”).
These terms explain our privacy policy, your rights when using our services, our rights, and the rules we set out for our website and app users.
By using the website www.packimpex.com (the Website), or any associated online platforms (for example subdomains of packimpex.com or subsites on packimpex.ch, or any Packimpex smartphone applications, you agree to these Terms and Conditions of Use (Terms & Conditions).
Packimpex also adheres to state-specific privacy laws in the countries where it operates. These country-specific privacy policies are provided on this page.
We reserve the right, in our sole discretion, to change, modify, add or remove portions of these Terms & Conditions at any time. You should check these Terms & Conditions periodically for changes. By using the Website once we have posted any changes to these Terms & Conditions, you agree to accept those changes, whether or not you have reviewed them.
- Packimpex.com detailed Terms & Conditions
-
1. Scope
These Terms & Conditions apply to your use of the Website which is owned or operated by the Packimpex group of companies (parent company: Packimpex AG, headquartered in Switzerland).
The term “the Website” extends to every service and feature offered on this Website, including but not limited to the published content providing information, the services offered, document storage and messaging functions; and extends to website subdomains and any other Packimpex web domain, as well as any Packimpex smartphone application.
2. Privacy Policy
We are committed to protecting your privacy. All personal data that we collect from you will be processed in accordance with our Privacy Policy below.
You should review our Privacy Policy, which is incorporated into these Terms & Conditions by this reference.
You confirm that when using this Website, you consent to your personal data being used and processed in accordance with our Privacy Policy.
3. Becoming a Registered User
You do not have to become a registered user to use this Website. However, if you do not register, some of the services and features offered on this Website will not be available to you. In particular the functionality and advantages of the personalised guidance tool rely on the creation of a personal user account.
We do not charge you for becoming a registered user of our Website, but some services or features are only available to you against payment of a fee (see section 4. Becoming a customer).
You must register in accordance with instructions that you will find on this Website to participate in, and to contribute to, any Forum or to use certain other services or features of our Website.
If you chose to become a Registered User of our Website, you agree to provide us with true, accurate and complete information about yourself, and to maintain and promptly update such data and to keep it accurate. You also consent to your data being used in accordance with our Privacy Policy.
4. Becoming a Customer
If you wish to become a Customer, you are at liberty to purchase the services and features offered on our Website which you wish to use. For these services and features, the fees and terms specified when purchasing or subscribing to the individual services and features will apply.
5. Newsletters and other Mailings
We promise not to contact you without your approval. If you have given us your approval, we may send out newsletters and other mailings, for direct marketing or other purposes, via e-mail, text message (SMS) and other means to our registered users and commercial partners who subscribed to those services.
6. Password and User Account Security
If you are a registered user of this Website, you are entirely responsible for maintaining the confidentiality of your password and user account information. You agree to notify us immediately in the event of any known or suspected unauthorized use of your user account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your or anyone else's password. You are entirely responsible for any and all activities which occur under your user account. You agree to immediately notify us of any unauthorized use of your user account or any other breach of security known to you.
7. Cancellation of User Account
If you do not comply with these Terms & Conditions at any time, we reserve the right to suspend or deactivate your user account without prior notice or liability.
8. Conduct Guidelines
You acknowledge that all Content posted, emailed, or otherwise transmitted to or on this Website, in particular user profile information, ratings of service providers and comments in Forums (collectively, the Postings), are the sole responsibility of the person who made such Postings. This means that you are entirely responsible for all Postings that you post, email or otherwise transmit to this Website. We do not control the Postings posted, emailed or otherwise transmitted on our Website by others and, as such, we do not guarantee the accuracy, integrity or quality of such Postings. Although we promote the present conduct guidelines for the users of our Website (as described below), you understand that by using this Website, you may be exposed to Postings that are offensive or objectionable. Under no circumstances will we be liable in any way for any Postings (other than for Content developed by us), including, but not limited to, for any errors or omissions in any Postings, or for any loss or damage of any kind incurred as a result of the use of any Postings posted, emailed or otherwise transmitted to or through this Website.
You agree not to use this Website (including any services or features offered on this Website) to:
(a) Upload, post, email or otherwise transmit any Postings or other materials that are unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable (in our sole discretion);
(b) Impersonate any person or entity, including, but not limited to, any user of this Website, a director, officer, employee, shareholder, agent or representative of Packimpex, or our affiliates, or any other person or entity, or falsely state or otherwise misrepresent your affiliation with Packimpex, or our affiliates or any other person or entity;
(c) Upload, post, email or otherwise transmit any Postings or other materials that are not your own, or that you do not have a right to upload, post, email or otherwise transmit under any law or under contractual or fiduciary relationships (such as insider information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
(d) Upload, post, email or otherwise transmit any Postings or other materials that contain software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of this Website or any computer software or hardware or telecommunications equipment;
(e) Intentionally or unintentionally violate any applicable national, cantonal or international law, including, but not limited to, any regulations having the force of law.
(f) Stalk or otherwise harass another user of this Website;
(g) Solicit, collect or post personal data or attempt to solicit, collect or post personal data about other users of the Website (including user names or passwords) or about any other third party; or
(h) Access or attempt to access another user's account without his or her consent.
9. Right to Use your Postings
You warrant that you own or otherwise control all of the rights in or to your Postings and that each person depicted in any images, photos and/or videos contained in your Postings (if any) has consented to the use of such images, photos and/or videos in accordance with the above license.
You grant us and our successors and assign a royalty-free, perpetual, irrevocable, non-exclusive right and license, including the right to sublicense, to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display any Postings you have made available at your own choice or at our request, worldwide and/or to incorporate the Postings in other works in any form, for the full term of any copyrights, trademarks and other intellectual and property rights that may exist in such Submissions, for any purpose, commercial, advertising or otherwise, without giving you any right to compensation.
10. Restrictions on Use of Materials
Unless otherwise specified, we grant you a non-exclusive, non-transferable, limited right to access, use and display this Website and the materials provided hereon for your personal, non-commercial use, provided that you fully comply with the provisions of these Terms & Conditions. You acknowledge that this Website contains information, software, photos, video, text, graphics, music, sounds, creative suggestions, messages, comments, feedback, ideas, notes, drawings, articles and other materials (collectively, Content) that are protected by copyrights and|or other proprietary rights, and that these rights are valid and protected.
All Content is copyrighted under applicable copyright laws, including Swiss copyright laws (and, if applicable, similar laws in other jurisdictions), and we own a copyright in the selection, coordination, arrangement and enhancement of such Content. All trademarks appearing on this Website are trademarks of their respective owners.
"Packimpex" is the trade name and the registered trademark and servicemark of Packimpex AG. Our commercial partners such as advertisers and sponsors, and other third parties may have further proprietary rights in the Content which they publish on this Website.
You may not, in particular, modify, publish, transmit, distribute, perform, participate in the transfer or sale, create derivative works of, or in any way exploit, any of the Content, in whole or in part. When Content is downloaded to your computer, you do not obtain any ownership in such Content. Modification of the Content or use of the Content for any other purpose than the use of this Website, including, but not limited to, use of any Content in printed form or on any other website or networked computer environment is strictly prohibited unless you receive our prior written consent.
11. Disclaimers of Warranties
These Terms & Conditions apply only to this Website, and do not extend to the websites of any other person or entity. We may provide, or third parties may provide, links to other websites, or contents such as advertisements. You acknowledge and agree that we are not responsible for the availability of such external sites, and do not endorse (and are not responsible or liable for) any content, advertising, products, or other materials on or available from such websites. You further acknowledge and agree that, under no circumstances, will we be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused to you in connection with your use of, or reliance on, any content, advertisements, services, products or other resources available on any other website (regardless of whether we directly or indirectly link to such content, advertisements, services, products or other resources). You should direct any concerns with respect to any other website to that website's administrator or webmaster.
Further, we do not provide any guarantees of any kind with regard to any contents and materials on this Website.
12. Limitation of Liability
Any liability by Packimpex AG, or any of our affiliates is hereby excluded to the extent such exclusion is permitted by law.
13. Indemnification
You agree to indemnify, hold harmless and, at our option, defend Packimpex AG, or any of our affiliates, and our and their officers, directors, employees, stockholders, agents and representatives from any and all third party claims, liability, damages and/or costs (including, but not limited to, reasonable attorney fees and expenses) arising from your improper use of this Website, your violation of these Terms & Conditions, or your infringement, or the infringement or use by any other user of your account, of any intellectual property or other right of any person or entity.
14. Governing Law and Choice of Forum
These Terms & Conditions are governed by the substantive laws of Switzerland. To the extent a choice of forum is permissible, the courts of Bern are exclusively competent for any and all disputes arising out of or in connection with these Terms & Conditions or in connection with the use of this Website.
15. General Provisions
If any provision of these Terms & Conditions shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.
We may assign our rights and obligations under these Terms & Conditions. These Terms & Conditions will inure to the benefit of our successors, assigns and licensees.
The failure of either party to insist upon or enforce the strict performance of the other party with respect to any provision of these Terms & Conditions, or to exercise any right under the Terms & Conditions, will not be construed as a waiver or relinquishment to any extent of such party's right to assert or rely upon any such provision or right in that or any other instance.
Your personal information is safe with us
As an ISO 27001 certified company, Packimpex stores, manages and protects your data in line with our ISO certification in Data Security.
Customers, partners and employees can rest assured that personal and financial information remain secure.
Packimpex has been amongst the first companies in the relocation industry in Europe to receive the ISO 27001 certification.
The accreditation, formally known as ISO/IEC 27001:2013, certifies that a comprehensive Information Security Management System (ISMS) has been conceived and implemented. It demonstrates that Packimpex securely and meticulously manages assets such as financial information, intellectual property, personal details of customers and employees.
ISO 27001 is considered the most prestigious international standard for information security.
As the risks associated with cyber-attacks and data breaches continue to increase, protecting information has never been more important than today. Achieving this accreditation was a key focus for Packimpex, as the certificate underlines our commitment to treat our clients' data in a secure and confidential manner.
“This certification is the latest milestone in our commitment to information security. Customers can be assured that our information management systems are functioning at the highest level, and this allows us to offer outstanding service”, said Packimpex CEO Damian Aebischer.
“It's a great achievement that shows we are truly invested in understanding our clients' needs and working with them to deliver high-quality solutions”.
Main Privacy Policy
Our main Privacy Policy underlies Swiss data privacy law in the first instance, which is compatible with European GDPR privacy law. Our main Privacy Policy governs the website www.packimpex.com and all related sites and apps.
It explains how we collect information about you on our website, how we process, use and protect that information, and the choices you have concerning the use of that information. The key points covered by this policy are:
What information we collect
Why we collect it
How we use and protect it
The choices you have
Country-specific data privacy policies
Supplementary and complementary to the main privacy policy, which as stated underlies Swiss data privacy law, are country-specific privacy policies pertaining to the countries where we have group companies or subsidiaries:
Belgium (EN/FR/NL)
Germany (EN/DE)
The Netherlands (EN/NL)
Switzerland (EN/DE)
United Kingdom (EN)
- Packimpex Privacy Policy
-
General
This version of our Privacy Policy takes effect on 1 January 2023.
If you have any questions or comments about our legal notices or privacy, please contact us at info@packimpex.com.We may amend this Privacy Policy from time to time. We will post any changes to this Privacy Policy here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this Privacy Policy on a regular basis. By using www.packimpex.com (hereafter 'the Website') or any of our services and features that we provide on our Website, you agree to the terms of this Privacy Policy.
Please remember that this Privacy Policy applies only to information collected by our Website. We are not responsible for the privacy practices of websites that are operated or owned by third parties.
Packimpex AG, a limited liability company of Switzerland (company number CHE-105.847.323), is the operator of the website www.packimpex.com and therefore responsible for the collection, processing and use of information about you and the compatibility of that data processing with Swiss law.That means that we observe the statutory provisions of the Federal Data Protection Act (Bundesgesetzes über den Datenschutz DSG), the Federal Data Protection Act (Verordnung zum Bundesgesetz über den Datenschutz VDSG), the Telecommunications Act (Fernmeldegesetzes FMG) and, if applicable, other data protection provisions, in particular the General Data Protection Regulation of the European Union (EU-GDPR).
To know what personal information we collect from you and for what purpose we use it, please note the information below.
1. Scope and purpose of the collection, processing and use of information about you
a. when you visit www.packimpex.com
When you visit our website, our servers temporarily store every form of access in a log file. The following data will be collected without your intervention and stored by us until its automatic deletion no later than twelve months after your visit:the IP address of the computer making the access request
the date and time of your visit
the name and URL of the retrieved file
the website from where the access request was made
the operating system of your computer and the browser you use
the country from which you accessed our website and the language settings in your browser
the name of your internet access provider
The collection and processing of this information is for the purpose of enabling the use of our website (establishment of connection), to ensure the long-term security and stability of the system, to optimize our website, and for internal statistical purposes. It is our legitimate interest to process this information in accordance with Art. 6 para. 1 lit. f EU-GDPR.
In particular, a visitor’s IP address will be used to record the country where the website visitor is located and, if available, to provide a pre-set language preference for the website.
Furthermore, in case of attacks on the network infrastructure of www.packimpex.com, the IP address will be evaluated to help us understand from where the attacks may have originated.
In addition, when you visit our website we use so-called pixels and cookies to display personalized advertising and to use web analytics services. Further details can be found below in sections 2, 6 and 7 of this Privacy Policy.
b. when using our contact form
When you visit our website, you have the option to use a contact form to contact us. Entering the following personal data is mandatory:Title
First and Last Name
E-mail address
The topic you wish to address
We will mark the mandatory entries. Not providing this information may hinder the provision of our services. Other information is optional and does not affect the use of our website.
We only use this data to answer your contact request as best as possible and in a personalised way. Processing your contact request is in our legitimate interest in accordance with Art. 6 para. 1 lit. f EU-GDPR. You can object to this data processing at any time - for contact details see section 10 below.
c. when registering for our e-mail newsletter
You can subscribe to our e-mail newsletter on our website. This requires a registration. As part of the registration, the following data must be provided:Title
First and Last Name
E-mail address
The above data is necessary for data processing. In addition, you can voluntarily provide additional data (for example, your country of residence). We process this data exclusively to personalise the information and offers you will receive and to better align our newsletter with your interests.
By registering, you give us your consent to process your information such that we can send you our regular e-mail newsletter to the address you give us - as well as for the statistical evaluation of your user activity and the optimisation of the newsletter. This consent constitutes our legal basis for the processing of your e-mail address in accordance with Art. 6 para. 1 lit. a EU-GDPR. We are entitled to commission third parties with the technical implementation of advertising activities and we are entitled to pass on your data for this purpose (see section 3 below).
At the beginning or end of each e-mail newsletter you will find a link where you can unsubscribe at any time. As part of the deregistration you can voluntarily inform us of the reason for the subscription. After unsubscribing, your personal data will be deleted. Any further processing will only be done anonymously in order to optimise our newsletter.
We would like to point out that we perform data analysis in the context of mailing out the newsletter – this is explained in section 8.
d. when contracting, ordering or consulting with third parties
On our website there are various ways for you to place orders or enter into contracts, as well as to request informational materials or other services. In almost every case, the corresponding services are provided by Packimpex group companies, however in some cases, these services will be delivered or fulfilled by our network of business partners, who are third parties to Packimpex.
For example, you can use the Packimpex website to request a price quotation or order a relocation service from the company Gosselin. If you were to do this, we would share your relevant information with Gosselin, a third-party, in order to obtain a quotation from Gosselin on your behalf.
You will be informed accordingly if we will be forwarding your information to our partners. Depending on the service, various information will be collected in this context. This will be information such as:Title
First and Last Name
Address (street, house number, zip code, city, country)
Further contact details (e-mail address, telephone number)
Possibly payment information
Possibly further personal data (nationality, residence permit type, amongst others)
We will mark the mandatory items. Not providing this information may hinder the provision of the ordering/contracting service. Other information is optional and does not affect the use of our website.
The information you enter is either collected directly by the relevant provider or forwarded to us. In such cases, the data protection regulations of the respective provider apply to further processing of the data.
The legal basis for the processing of the aforementioned data lies in the fulfilment of a contract in accordance with Art. 6 para. 1 lit. b EU-GDPR.
e. To administer a contest, promotion, survey or other site feature
We occasionally operate contests, promotions, surveys and similar activities.
If you choose to participate, the following data must be provided:Title
First and Last Name
E-mail address
The above information is necessary for data processing. Depending on the circumstances, further information, for example your address or your country of residence, may also be necessary. We process this data exclusively to personalise any information and offers you may agree to receive, and to better align it with your interests.
When you participate, you give us your consent to the processing of that information for the purpose which we will clearly declare, as well as for the statistical evaluation of user behaviour and the optimisation of the newsletter. In many cases, you will typically also have the option of providing consent to receive marketing information about related products and services from us or clearly declared third parties.
This consent constitutes our legal basis for the processing of your information in accordance with Art. 6 para. 1 lit. a EU-GDPR. Where you give us permission to do so, we will forward your information to our partners. You will be informed accordingly and you will always have a choice.
We are entitled to commission third parties with the technical implementation of advertising activities and are entitled to pass on your data for this purpose (see section 3 below).
f. On registration as a registered website user or a website commercial partner
www.packimpex.com is a website offering the possibility to create a user account. When you register as a registered website user, and sign in using this user account, you will access website features that are not available to unregistered users. These features include saving your personal data, a personalised guidance tool, and providing you with personalised recommendations.
If you decide to become a registered user, we will collect identifiable information from you. When signing up as a registered user, you are required to provide at a minimum:Title
First and Last Name
E-mail address
This information will be not visible to any other users, registered or not.
The above data is necessary for data processing. We process this data exclusively to personalise the information and offers you will receive.
You will also be able to check boxes to make choices regarding the way Packimpex AG or its group companies, partners and appointed service providers may contact you (e-mail, text message (SMS), etc.). This consent constitutes a legal basis for the processing of your information in accordance with Art. 6 para. 1 lit. a EU-GDPR. We are entitled to commission third parties with the technical implementation of advertising activities and are entitled to pass on your data for this purpose (see section 3 below).
2. Use of your information for advertising purposes
a. To create pseudonymised usage profiles
In order to provide you with personalised services and information on our website (sometimes referred to as ‘on-site targeting’), we use and analyse the information we collect about you when you visit the website. If necessary, so-called cookies may also be used in this regard (see section 6 below). The analysis of your user activity can lead to the creation of a so-called usage profile. A merge of the usage data only takes place with pseudonymous personal data, and never with non-pseudonymous personal data.
To enable personalised marketing in social networks, we may embed a so-called Remarketing Pixel from Google, Meta Platforms, or LinkedIn on the website. If you have an account with one of the social networks involved in this and are logged in there at the time of the web-page visit, this pixel links the page visit to your account. To block this connection, log out of your account before visiting the website. You can adjust further advertising-related settings in your user profile of the respective social networks.
We base the creation of pseudonymised user profiles for advertising and analysis purposes on a legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. This applies to all data processing operations listed here under section 2. The legitimate interest is in direct marketing and analysis of the use of our website.
b. Re-Targeting
We use re-targeting technologies on the website. Your user behaviour will be analysed on our website in order to be able to offer you customised advertising on partner websites. Your user behaviour is recorded as a pseudonym.
Most re-targeting technologies use cookies (see section 6 below).
Google
This website uses Google Marketing Platform For Unified Marketing and Analytics, a service of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"), to display ads based on the use of previously visited websites. Google uses various cookies, to allow it to recognise your browser when you visit other websites. The information generated by the cookie about your visit to these websites (including your IP address) will be transmitted to and stored on a Google server in the United States. See section 9 below concerning transfers of personal data to the United States.
Google will use this information to evaluate your use of the website in relation to the advertisements to be displayed, compiling reports on website activity and advertisements for the website operators, and providing other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. However, Google will never associate your IP address with other Google data.
We also use Google Tag Manager to manage usage-based advertising services. The Tag Manager tool itself is a cookie-free domain and does not collect personally identifiable information. Rather, the tool is responsible for triggering other tags that may collect data. If you have opted out or undertaken a deactivation at the domain or cookie level, then this will remain in effect for all tracking tags implemented with Google Tag Manager.
You can prevent re-targeting at any time by rejecting or deactivating the relevant cookies in the menu bar of your web browser - see section 6 below. You can also request an opt-out of the advertising and re-targeting tools mentioned above via the Digital Advertising Alliance website at http://optout.aboutads.info
Meta Business Suite
For statistical purposes, we use the conversion tracking pixel from Meta Platforms Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Meta Platforms") on our website. The pixel allows us to track behaviour of users who have been redirected to our site by clicking on a Meta Platforms ad. The purpose of this process is to evaluate the effectiveness of Meta Platforms advertisements for statistical and market research purposes, thereby helping to optimize future advertising efforts.
The data collected does not allow us to make any conclusion as to the identity of the users. However, the data is stored and processed by Meta Platforms, so that a connection to the profile of each user is possible and Meta Platforms can use the data for its own advertising purposes. This data may enable Meta Platforms and its affiliates to display advertisements on and off the Meta Platforms platform. For these same purposes, a cookie may also be stored and retrieved on the computers of users.
LinkedIn
For statistical purposes, we use the conversion tracking pixel from LinkedIn Corporation, 605 W Maude Ave, Sunnyvale, CA 94085, USA ("LinkedIn") on our website. The pixel allows us to track behaviour of users who have been redirected to our site by clicking on a LinkedIn ad. The purpose of this process is to evaluate the effectiveness of LinkedIn advertisements for statistical and market research purposes, thereby helping to optimize future advertising efforts.
The data collected does not allow us to make any conclusion as to the identity of the users. However, the data is stored and processed by LinkedIn, so that a connection to the profile of each user is possible and LinkedIn can use the data for its own advertising purposes. This data may enable LinkedIn and its affiliates to display advertisements on and off the LinkedIn platform. For these same purposes, a cookie may also be stored and retrieved on the computers of users.
3. Disclosure of data to third parties
We will only disclose your personal information if you have expressly provided consent, if a legal obligation exists, or if it is necessary to enforce our rights, in particular to enforce claims arising from the relationship between you and Packimpex.
In addition, we will share your information with third parties if this is required to provide the services you request and/or to analyse your user activity.
If this is necessary for the purposes stated in the first sentence of this section, the disclosure may also be made abroad. Where the website contains links to third-party websites, after clicking on these links Packimpex will no longer have any influence on the collection, processing, storage or use of personal data by third parties and assumes no responsibility for it.
4. Transfer of personal data abroad
Packimpex AG is entitled to transfer your personal data to group companies and third parties (appointed service providers) abroad if this is necessary for the data processing described in this Privacy Policy. These group companies and third-party providers are obliged to protect data to the same extent as we are. If the level of data protection in a country does not correspond to that of Switzerland or the European Union, we will ensure that at all times the protection of your personal data corresponds to that in Switzerland or in the EU.
5. Data security
We use appropriate technical and organisational security measures to protect the information that we store about you against manipulation, partial or complete loss and against unauthorized access by third parties. Our security measures are continuously improved in line with developments in technology.
You should always keep your payment information confidential and close the browser window when you have finished communicating with us, especially if you share the computer with others.
We also take corporate privacy very seriously. Our employees and the service companies commissioned by us have been obliged by us to secrecy and to comply with data protection regulations.
6. Cookies
Cookies help in many ways to make your visit to our website easier, more enjoyable and more meaningful. Cookies are information files that your web browser automatically saves to your computer's hard drive when you visit our website. Cookies neither damage the hard disk of your computer nor are personal data of the user transmitted to us by these cookies.
For example, we use cookies to better tailor information, offers and advertising to your individual interests. Their use does not mean that we receive new personal information about you as an online visitor. Most internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or so that a note always appears when you receive a new cookie.
Disabling cookies may mean that you cannot use all features of our website.
7. Tracking Tools
On our website we use various so-called tracking tools. These tracking tools will monitor your browsing behaviour on our website. This monitoring is undertaken for the purpose of continuous optimisation and needs-based design of our website. In this context, pseudonymised usage profiles are created and small text files stored on your computer ("cookies") are used.
8. Evaluation of newsletter use
To send our newsletter, we use third party email marketing services. Our newsletter contains a so-called Web Beacon (counting pixel, tracking pixel) or similar technical means. A web beacon is a 1x1 pixel, non-visible graphic that is related to the user ID of each newsletter subscriber.
The use of this Web Beacon enables the evaluation of whether the emails carrying our newsletter have been opened. In addition, the click behaviour of the newsletter recipients can also be recorded and evaluated. We use this data for statistical purposes and to optimise the content and structure of the newsletter. This allows us to better align the information and offers in our newsletter with the individual interests of each recipient. The tracking pixel is deleted when you delete the newsletter.
To stop tracking pixels in our newsletter, please set your mail program so that no HTML is displayed in messages.
9. Information about data transfers to the USA
For the sake of completeness, we would like to point out to users resident or domiciled in Switzerland and other European countries with data privacy standards similar to those in Switzerland, that in the US there are surveillance measures by US authorities which generally allow the storage of all personal data of all persons whose data has been transferred from Switzerland to the USA.
This is done on the basis of the pursued objective without any differentiation, limitation or exception and without an objective criterion that would limit the US authorities' access to the data and its subsequent use to the kind of specific, strictly limited purposes that would justify the intervention or accessing the data.
Furthermore, we would like to point out that in the USA there are no legal remedies available for the persons concerned from Switzerland which allow them to obtain access to the data concerning them and to obtain their rectification or deletion, nor is there effective judicial protection against general access rights of US authorities. We explicitly inform all website users about this legal and factual situation so that you can make an informed decision when consenting to the use of your data.
For users residing in EU Member States, please note that, from the point of view of the European Union, the US does not have sufficient data protection levels, amongst other reasons due to the issues mentioned above in this section.
To the extent that we have explained in this privacy policy that recipients of data (such as Google, Facebook/Meta and LinkedIn/Microsoft) are located in the US, we will either be governed by contractual arrangements with these companies or by securing certification of these companies under the EU-US Privacy Shield to ensure that your data is protected at a reasonable level by our partners.
10. Right to Information, Correction, Deletion and Limitation of Processing; Right to data portability
You have the right to receive information about the personal data that we store about you free of charge upon request. In addition, you have the right to correct inaccurate data and the right to delete your personal data, as far as there is no statutory storage obligation or an authorisation requirement that allows us to process the data. In addition, according to Articles 18 and 21 EU-GDPR, you have the right to demand a restriction of data processing and to oppose data processing.
You also have the right to reclaim from us the data you have given us (right to data portability). On request, we can also pass the data on to a third party of your choice. You have the right to receive the data in a common file format.
You can contact us for the above purposes via the e-mail address info@packimpex.com. We may, at our sole discretion, require proof of identity to process your requests.
You can also tell us what to do with your information after you die by giving us instructions.
11. Storage of data
We only store personal information for as long as it is necessaryto use the above tracking, advertising and analysis services within the scope of our legitimate interest;
to carry out, to the extent specified above, services that you have requested or to which you have given your consent (for example, to newsletter pursuant to paragraphs 1 and 9);
to comply with our legal obligations.
Contract data is kept longer by us, as this is required by statutory storage requirements. Retention requirements that oblige us to keep data arise from accounting and tax regulations. According to these regulations, business communication, contracts and accounting documents must be kept for up to 10 years or, for users resident in France, for up to 5 years. As far as we no longer need this data to carry out the services for you, the data will be blocked. This means that the data may then only be used for accounting purposes and for tax purposes.
12. Right to complain to a data protection supervisory authority
If you live in an EU country, you have the right to complain to a data protection supervisory authority at any time.
If you have any questions or comments about our legal notices or privacy, please contact us at info@packimpex.com.
ABOUT THE PUBLISHER
Packimpex.com is owned and operated by Packimpex Ltd., a Swiss company founded in 1977. The Packimpex Group is headquartered in Switzerland with group companies in multiple countries.
GROUP HEADQUARTERS AND PRIMARY CONTACT ADDRESS
Packimpex Ltd.
Brunnmattstrasse 5, 3174 Thörishaus, Bern, Switzerland
+41 58 356 17 00
info@packimpex.com
SWISS REGISTER OF COMMERCE & VAT NUMBER
Registered company name: Packimpex Ltd.
Company number: CHE-105.847.323
Cantonal Register of Commerce: Canton of Bern
Value Added Tax Number: CHE-105.847.323 MWST
- Imprint and Legal notices, Packimpex group companies
-
BELGIUM
Packimpex Belgium BV
Bedrijvenzone Machelen
Brucargo Building 734
1830 Machelen
Belgium
+32 2 320 09 30
info@packimpex.com
BELGIAN REGISTER OF COMMERCE & VAT NUMBER
BTW/VAT: BE 0738 998 161 / RPR Brussels / Vervoercommissionair 3754001
GERMANY
Packimpex Deutschland GmbH
Wilhelm-Leuschner-Strasse 41
60329 Frankfurt am Main
Germany
Tel +49 69 967 596 50
info@packimpex.com
GERMAN REGISTER OF COMMERCE & VAT NUMBER
USt-ID: DE328223648 / Steuernummer 47 247 402 88 /HRB 116691 / Amtsgericht: Frankfurt am Main
ITALY
Professional Relo S.r.l., part of the Packimpex Group
Centro Direzionale Colleoni
Palazzo Orione, 2 - 20864 Agrate Brianza (MB) Italy
+39 039 63 460 1
professionalrelo@legalmail.it
ITALIAN REGISTER OF COMMERCE & VAT NUMBER
P.IVA/Cod.Fisc.: 12526640151
Capitale sociale € 10.500 interamente versato
Registro Imprese 163823\1998 - REA 15629
IRELAND
Packimpex Ireland Ltd.
1 Castlewood Avenue
Dublin 6, D06 H685
Republic of Ireland
info@packimpex.com
THE NETHERLANDS
Packimpex Netherlands B.V.
Schiphol Boulevard 359
D Tower, 11t
1118 BJ Schiphol
Netherlands
+31 20 80 89 050
info@packimpex.com
DUTCH CHAMBER OF COMMERCE & VAT NUMBER
VAT: NL 862489453B01 / Chamber of Commerce: KVK 82486441
UNITED KINGDOM
Packimpex UK Ltd.
The Lighthouse Building
No. 1 Kings Cross Bridge
London N19 NW
England, UK
+44 20 3991 2570
info@packimpex.com
UK COMPANIES REGISTER & VAT
VAT: 416519204 / Company Registration: 13071221
Page URL
/terms-conditions